Privacy Notice

Who we are

Rongfu Doors Industry Co., Ltd. operates this website. We are responsible for the information submitted through this website. You can contact us at support@rongfudoors.com or at the address listed below.

This notice applies to this website and its project-enquiry forms. It does not govern a third-party website that you choose to visit from one of our links.

Information we collect

• Contact details: your name, email address, phone or WhatsApp number, and company.
• Project details: destination country or port, estimated quantity, message, and any door specifications you provide.
• Submission details: the time of submission, selected site language, and a limited browser user-agent value used for troubleshooting and security review.
• Infrastructure data: our hosting and security providers may process an IP address and request logs when delivering and protecting the website. Our enquiry record does not add your IP address to the form fields we store.

Do not send passwords, payment-card details, identity documents, or other sensitive information through the enquiry form.

How we use it

We use enquiry information to:

• review your request and respond to you;
• clarify product specifications, quantities, destinations, and project timing;
• prepare or follow up on a quotation;
• manage, recover, and secure enquiry records; and
• maintain records where reasonably needed for business administration or legal obligations.

We do not sell or rent enquiry information. Submitting an enquiry does not add you to an advertising mailing list.

Sharing and international processing

Information is available only where needed to handle the enquiry or operate the supporting services. This may include:

• Rongfu personnel responsible for enquiries and project follow-up;
• Cloudflare, which provides website hosting, request processing, security services, and KV storage; and
• Resend, which delivers an enquiry notification to our designated inbox when email delivery is configured.

These providers may process information in countries or regions other than yours. We may also disclose information when required by law or when reasonably necessary to protect the website, our business, or another person's rights.

Retention and security

We keep enquiry information only for as long as reasonably needed to respond, manage a potential or active project, maintain necessary business records, resolve a dispute, or meet a legal obligation. The period therefore depends on the enquiry and whether a business relationship follows. Information that is no longer needed should be deleted or anonymised.

We use reasonable technical and organisational measures intended to protect enquiry information. No website, email service, or storage system can be guaranteed completely secure.

Cookies and tracking

We do not currently use non-essential analytics cookies, advertising pixels, or behavioural tracking on this website. The enquiry form does not require a non-essential cookie, so the site does not display a cookie-consent banner. Technical request data may still be processed as necessary to deliver and protect the website.

We will review this notice and the need for a consent mechanism before adding non-essential cookies or tracking technologies.

Your choices and rights

Subject to applicable law, you may ask us to confirm whether we hold information about you, provide access to it, correct it, delete it, or stop certain uses. You may also withdraw a consent you previously gave. Withdrawing consent does not affect processing that had already taken place.

Send a request to support@rongfudoors.com. Include enough context for us to identify the relevant enquiry. We may ask for information needed to verify that the request relates to you.

Changes to this notice

We may update this notice when the website, enquiry workflow, service providers, or legal requirements change. The date at the top shows when this page was last revised. Material changes will be described here before or when they take effect where practical.